Someone liked one video. Then they look at your channel page. What do they see?
The channel page is where a viewer decides whether you are more than that one video. On most channels it shows a banner from the year the channel started, a description about the maker, and a row of videos by date. How to set it up as a front door: who you help, with what, and where to go, in the order a new viewer looks.
What happens after a good video
A viewer finishes a video, likes it, and then does one of three things: clicks the next recommended video, closes YouTube, or clicks on your name. That third viewer is the most valuable one. They want to know whether this was a fluke or whether there is more.
What they see next is the channel page. And on almost every channel it was set up the day the channel started and never touched again. A banner with an old slogan. A description about the maker instead of the viewer. Videos by date, so the newest on top, whether or not it is the best.
The channel in our example had 338 videos in a year and 1,343 in total. On the channel page you saw all of them, by date. The video that delivered most sat somewhere on page three. So the viewer who had just been convinced saw a podcast with episode 247 in the title first.
The order in which a new viewer looks
A channel page has five places a new visitor scans in a few seconds. Below in the order they see them, and what should be there.
- The banner. One sentence: for whom and with what. No slogan, no 'welcome to my channel'. 'For coaches who want clients from YouTube' says more than three photos of your studio.
- The channel description, the first two lines. Those are visible without clicking. Say who you help, what they come to you for, and where they can go. Not your life story, that can come further down.
- The links. One link at the top, to the same destination as under your videos. A call, a check, a sign-up. The rest (socials, email) can follow, but the first link is the only one that counts.
- The featured video. For new visitors YouTube shows a trailer, for returning ones a featured video. Do not put your newest video there, but the video that delivers most. The numbers already know which one.
- Playlists by topic. Someone who liked one video about pricing should see the other three about pricing right next to it. Not 'Season 2' and not 'All episodes', but 'Pricing', 'Finding clients', 'First team'.
All of the above takes an hour in total. No camera involved.
Description: about the viewer, not about you
Most channel descriptions start with 'I am' and end with a list of everything the maker has ever done. A new viewer does not read that. In three seconds they look for the answer to one question: is this for me?
Turn it around. First sentence: who this channel is for and which problem it solves. Second sentence: what to expect, how often and in what form. Third sentence: where someone can go if they want more, with the link. Only after that, if you want, who you are and why you do this.
On the example channel the channel was positioned on the smallest search cluster in its niche, while its best videos all sat in the two biggest clusters. So the description said something different from the best work on the channel. A new viewer who came in through one of those good videos read a description about something that did not interest them.
Trailer and featured video
The trailer is the only place on YouTube where you may address a stranger without them having searched for anything. Keep it under a minute. Say who it is for, what they get, and what to do now. No montage of highlights with music, that is a showreel and nobody watches it to the end.
For the returning visitor you set a featured video. Choose on numbers: the video with the most subscribers per thousand viewers, or the video that demonstrably sent most people to your calendar. It is almost never the newest. Swap it every quarter if another video turns out to do better.
Two things to check when you set this: the end screens and cards in that featured video point to the same destination as your channel links, and the link in the description under that video works. It has become the most-watched page of your channel; a broken link there costs the most.
An hour of work, and it works for every video you ever make
This is the kind of maintenance that never feels urgent. There is always a new video to make. But every new video sends part of its viewers to the channel page, and there the banner from the beginning is still up.
Do it once properly, set a reminder for three months from now, and then check whether the featured video and the playlists still match your best work. The rest stays.
Do I need to record a trailer if I do not have one?
Which video do I pick as the featured video?
How many playlists do I need?
How often should I update the channel page?
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